Duit66 Privacy Policy – Our Commitment to Your Security

Introduction

Welcome to the duit66 Privacy Policy page. We understand that entrusting any online platform with your personal information requires a high level of trust — and duit66 does not take that trust lightly.

This Privacy Policy explains the types of information we collect when you register or use the duit66 platform, how that information is used, who it may be shared with under certain circumstances, and the measures we take to keep your data secure.

By using the duit66 website, mobile app, or any duit66 services, you agree to the terms set out in this Privacy Policy. We encourage you to read this document carefully in full.

Information We Collect

Duit66 collects several categories of information to ensure our platform runs smoothly and your experience remains safe and enjoyable:

• Registration Information: Full name, date of birth, identification card number (KYC), email address, and mobile phone number provided when creating your account.
• Financial Information: Bank account details for deposit and withdrawal purposes — these are processed through fully encrypted, secure channels.
• Usage Data: Logs your game activity, betting history, transaction records, and account settings preferences.
• Device & Technical Information: IP address, browser type, operating system, device type, and session data are collected automatically for security and analytics purposes.
• Communications: Correspondence you send to the Duit66 support team, feedback, or complaints are recorded for service improvement purposes.

We only collect information that is strictly necessary to operate the platform. No additional sensitive information is collected without a strong justification and a clear explanation provided to you.

How We Use Your Information

Every piece of data we collect has a clear purpose and is never misused. Here are the primary ways we use your information:

• Identity Verification (KYC): Ensuring all users are legitimate individuals who meet the minimum age requirement as set by responsible gambling regulations.
• Transaction Processing: Manage deposits, withdrawals, bonuses, and all financial activity quickly and accurately.
• Account Security: Detect unusual activity or unauthorized access attempts on your account.
• Legal Compliance: Meet obligations to relevant authorities when required by law.
• Service Improvement: Analyze usage patterns in aggregate (without identifying individuals) to improve the user experience.
• Service Communications: Send important account notifications, relevant promotions, and platform updates — only if you have agreed to receive them.

Sharing Information With Third Parties

Duit66 takes data sharing very seriously. As a general rule, your information is not shared with any third party for marketing purposes. However, there are limited situations where sharing may occur:

• Trusted Service Providers: Third parties that assist us in operating the platform — such as payment processors, cloud service providers, and verification systems — are bound by strict confidentiality agreements.
• Legal Requirements: If ordered by a court or legitimate authority, we may be required to disclose certain information in accordance with applicable legal provisions.
• Security Safeguards: In cases of fraud, money laundering, or serious security threats, we reserve the right to share necessary information with the relevant authorities.
• Business Transfer: In the event of a company merger or acquisition, user information may be transferred as part of the business assets, and users will be notified in advance.

Cookies and Tracking Technologies

Duit66 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small files stored on your device that help us recognise your preferences, maintain login sessions, and analyse site performance.

There are several types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions and security. Cannot be disabled.
• Performance Cookies: Help us understand which pages are visited most and where users encounter issues, so we can continue to improve.
• Functional Cookies: Save your preferences such as language, time zone, and display settings to deliver a more personalized experience.

You can manage or disable non-essential cookies through your browser settings at any time. However, this may affect certain platform functions.

Your Rights as a User

We believe you have full control over your own personal information. As a duit66 user, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct any information that is inaccurate or outdated.
• Deletion: Request deletion of your account and personal information, subject to record-keeping obligations required by law.
• Processing Restriction: Request that we restrict how we process your data under certain circumstances.
• Objection: Object to the processing of your data for direct marketing purposes at any time.
• Data Portability: Receive a copy of your data in a machine-readable format for transfer to another service provider.

To exercise any of these rights, please contact our support team via the Contact Us section on the platform. We will process your request within 30 business days.

Data Retention Period

Duit66 only retains your personal information for as long as necessary for the purposes described in this policy, or as required by law. In general:

• Active account data is retained for as long as your account is active or as needed to provide our services.
• Financial transaction records are retained for a minimum of 7 years in accordance with financial compliance requirements.
• Customer support communications are retained for 2 years from the date of the last interaction.
• After account closure, personal data no longer required for legal compliance will be deleted within 90 days.

Our Security Measures

Duit66 continually invests in security infrastructure to protect user data. Among the measures we implement:

• 256-bit SSL/TLS encryption for all data communications between users and our servers.
• Passwords are stored using a one-way hashing algorithm (bcrypt) — even we cannot read your password.
• Two-factor authentication (2FA) for an additional layer of security during login.
• Real-time threat monitoring and automated intrusion detection systems.
• Regular security audits conducted by trusted, independent third parties.
• A clear incident response plan in the event of any data breach.

While no system can be guaranteed 100% secure, we take every reasonable measure to ensure the risk of a data breach is minimised to the fullest extent possible.

Child & Minor User Protection

The duit66 platform is exclusively for users aged 18 and above. We do not knowingly collect or process personal information from minors. Our KYC process is specifically designed to verify the age and identity of every new user.

Should we find that a minor's information has been collected without our knowledge, the account in question will be immediately closed and the data deleted. Parents or guardians who become aware of such misuse are encouraged to contact us immediately.

Changes to This Privacy Policy

Duit66 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be:

• Clearly displayed on this page along with the latest update date.
• Registered users are notified via in-app notification or email, depending on the significance of the changes.
• Takes effect 14 days after the notification is sent, giving you sufficient time to review the changes.

Continued use of the duit66 platform after the effective date constitutes acceptance of the latest version of this Privacy Policy.

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• Introduction
• Information Collected
• Use of Information
• Data Sharing
• Cookies & Tracking
• User Rights
• Data Security

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